The History of Hawai‘i CARES 988

Hawai‘i CARES 988 combines two former statewide services: the ACCESS Line and the Crisis Line of Hawai‘i whose primary focus was mental health telephonic support and community mental health crisis response.

Launched 2002, the ACCESS Line provided phone counseling and support to residents in crisis as well information on mental and behavioral health services.

In 2015, the ACCESS Line was renamed as the Crisis Line of Hawai‘i.

In 2019, Hawai‘i CARES launched with a primary focus on substance use.

Today, all these services are offered through one convenient, coordinated service through Hawai‘i CARES 988.