We work hard to make sure that everyone can reach Hawai‘i CARES 988 as quickly as possible. If you cannot connect, first hang up and try again.  

If you call 988 from a Hawai‘i phone number (808) and are having trouble reaching a crisis counselor, please let us know using our Contact Us form. 

If you are in a medical emergency or suicidal crisis and you cannot connect, please call 911.